Dispatch guides for taxi & limo owners
Practical, honest advice on missed calls, dispatch costs and running a smoother operation.

Missed calls
How much do missed calls really cost a taxi company?
Missed calls are the most expensive problem most small taxi companies never measure. Here's how to work out your number and what to do about it.
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Dispatch
In-house vs outsourced taxi dispatch: an honest comparison
Should you hire another dispatcher or outsource your phones? We compare cost, control, quality and risk, including where outsourcing isn't the right choice.
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Guides
How to prepare your taxi company for outsourced dispatch
A practical guide to getting ready: what to write down, which systems to set up and how to make the first week go smoothly.
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