Swiss Cab DispatchThe Swiss Cab Dispatch Call Script Generator builds a complete, professional phone script for taxi, cab, private hire and limo dispatchers: greeting, booking questions, fare and payment, confirmation, special requests and escalation rules. Copy it or download it as a text file.
Free taxi call script generator
Fill in your details and choose your options. A complete booking script appears instantly, ready to copy or download.
- Complete call flow
- Taxi, private hire or limo
- Optional sections
Fill in the form to see your script.
Results are estimates based on the numbers you enter. Nothing you type is sent to us.
What the Call Script Generator does
Complete call flow
Greeting, booking questions, confirmation, close and escalation.
Taxi, private hire or limo
Wording changes for each type of company, including pre-booking rules for private hire.
Optional sections
Airport pickups, pre-bookings, child seats, wheelchair access, pets, accounts and complaints.
Friendly or formal tone
Pick the style that fits your brand.
Copy or download
Copy to your clipboard or download as a text file to print or edit.
Get started in 4 steps
- 1Enter your details
Company name, city and the dispatcher's first name.
- 2Choose your company type
Taxi, private hire or limo, and how customers pay.
- 3Tick the sections you need
Airport, pre-bookings, special requests, accounts or complaints.
- 4Copy, download and train
Use the script to train dispatchers and keep a copy at every desk.
Why use a call script?
A script makes every call sound the same, whoever answers. It makes sure dispatchers collect every detail drivers need, such as pickup address, time, passengers and payment, so drivers arrive at the right place and customers aren't surprised by the fare.
What a good booking call includes
Answer with the company name. Get the pickup address first and confirm it, because it's the detail that matters most. Then destination, time, passengers and luggage, a name and a mobile number. Quote the fare if asked, confirm everything back to the caller, and give an honest pickup time.
Make it your own
Use the generated script as a starting point. Add your own rules for local landmarks, account customers or busy events. When you work with us, we build and agree a full script with you before going live, and our dispatchers follow it on every call.
Call Script Generator: questions and answers
Can I edit the script?
Yes. Download it or copy it into any document and change it as you like.
Is it free to use?
Yes, completely free with no sign-up.
Why does private hire mention pre-booking?
In the UK and many other places, private hire vehicles can only take pre-booked jobs through a licensed operator.
Will you use my script if I outsource to you?
Yes. We answer with your greeting and your script, agreed with you before the first call.
How long should a booking call take?
Usually under two minutes for a simple ASAP booking. The script keeps calls short and complete.
Stop losing rides to missed calls.
Try our service free for 2 full days. No contract, no setup fee, no card required.